Frequently Asked Questions
Everything You Need to Know About Our Flowers & Delivery
1. How can I place an order?
You can place an order through our website by selecting your desired bouquet and specifying the delivery date and time. Orders can also be made by phone or in-store.
2. What is the cost of delivery?
The cost of delivery depends on your location and the selected time. Details can be found on the delivery page of our website.
3. Can I change the delivery date or time?
Yes, you can change the delivery date or time by contacting our customer service at least 24 hours before the scheduled delivery.
4. How can I pay for my order?
We accept various payment methods, including credit cards, PayPal, and other options. Choose the convenient option at the checkout stage.
5. How should I care for fresh flowers?
To keep your flowers fresh longer, cut the stems at an angle, change the water daily, and keep the bouquets away from sunlight and heat sources.
6. Can I order flowers for a specific event?
Yes, we offer floral arrangements for various events, including weddings, birthdays, and corporate events. Please contact us to discuss the details.
7. How can I cancel or return my order?
If you need to cancel or return an order, please contact our customer service within 24 hours of placing the order. We will consider your request according to our return policy.
8. Do you offer flower subscriptions?
Yes, we offer subscription services where you can receive fresh flowers on a regular basis. Please check our website for details.
9. Do you have seasonal offerings?
Yes, we regularly update our seasonal offerings. Keep an eye on our website and subscribe to our newsletter to not miss special promotions.